Privacy Policy
Kapdelatte Tradekart Pvt Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used by this privacy statement.
1. Personal Information We Collect
We may collect the following types of personal information from users and site visitors when you use our website or place an order:
- This may encompass personal data, such as name, email address, and account preferences; transactional data, including purchase information; and technical data, such as details about cookies. Additionally, contact information like phone number, job title, and payment details, including credit card information and billing address, may also be included.
- Order details such as the items you purchase, the amount you spend, and the shipping address.
- Demographic information such as your age, gender, postcode, preferences and interests
- Information about your browsing behaviour on our website such as the pages you visit, the time you spend on our site, and the links you click on
- Information about your device such as your IP address, browser type, and operating system
- Other information relevant to customer surveys and/or offers.
We collect this information to fulfil your orders, improve your shopping experience, and personalize our marketing efforts. We may also use this information for analytics purposes, such as analysing user behaviour on our website to improve our products and services.
2. How We Use Your Personal Information
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
- To fulfill your orders and provide customer service to process your payments and prevent fraud.
To communicate with you about your orders, promotions, and other marketing materials
To personalize your shopping experience and improve our website.
To conduct research and analysis on our website and user behavior
To comply with legal and regulatory requirements - We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customize the website according to your interests.
- We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in suitable measures.
How long we retain your data
- In compliance with data protection regulations, we retain your personal data for specific durations based on the nature of the information. Contact form entries are kept for a period of six months, analytics records for one year, and customer purchase records for ten years. These retention periods are determined to fulfill legal and operational requirements while ensuring the security and integrity of your data.
3. How We Share Your Personal Information
We may share your personal information with the following third parties:
- Service providers such as payment processors, shipping companies, and marketing partners who help us fulfill your orders and improve our website
- Law enforcement agencies or other governmental entities in response to a subpoena or other legal request
- Third parties who acquire or merge with our business, in which case your personal information will be transferred to the new owner
- Other third parties with your consent or as permitted by law
- We do not sell your personal information to third parties for their marketing purposes.
4. How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
5. You have the following rights concerning your personal information:
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at Support@thekapdelatte.store
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
6. Security of Your Personal Information
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption and secure servers to protect your personal information when it is transmitted to us.
7. Children’s Privacy
- Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13.
- Before collecting any personal information from a child, we will make reasonable efforts to obtain verifiable parental consent. This may include requesting a parent’s email address and providing information about the data collection practices.
8. Changes to This Privacy Policy
Kapdelatte Tradekart Pvt Ltd may change this policy from time to time by updating this page. Any changes we make to this policy will be posted on our website. You should check this page from time to time to ensure that you are happy with any changes.
9. Contact Us
If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
The कपडे Latte email us: –
support@thekapdelatte.store
10. Delete Your Account
To delete your account on “The कपडे Latte” website, please follow these steps:
1. Compose an email to support@thekapdelatte.store.
2. In the subject line of the email, please write “Delete My Account.”
3. In the body of the email, provide the following personal details:
– Full name
– Registered mobile number
– Registered email address
– Username
4. Clearly state the reason for the account deletion.
5. Once you have filled in all the necessary information and provided your reason, send the email to support@thekapdelatte.store.
6. After confirming your decision, we will send you an email containing a link through which you can permanently delete your account. Please note that there might be a waiting period of 1 week before the account is permanently deleted to allow for account recovery if you change your mind.
7. You may also receive an email confirmation of your account deletion.
8 – Remember that deleting your account will permanently remove all your data, including order history, saved addresses, and personal information from “The Kapde Latte” website. Make sure to download or back up the invoices you want to keep before proceeding with the deletion.
9 – Our support team will process your request as soon as possible. Please note that account deletion may result in the permanent loss of your data and access to the services on our platform. Make sure you are certain about this decision before proceeding.
If you have any issues or need assistance with this process, you can contact our customer support team at [support@thekapdelatte.store].
Last updated on Sep 30th 2023